To reset your password we need to ensure you are the owner of the account. To do so we need you to provide us with the username of your account and the email address that is held against that account.
Once we have validated those details we will send a code to your email address to confirm you have access to it.
Occasionally the code can take some time to come through.
If you still don't receive your code, please click on the Contact us icon at the bottom of the screen for further support.
Last updated 25 June 2016.
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