PRODA Terms and Conditions

Provider Digital Access (PRODA) is an online identity verification and authentication system ("the System") that lets you securely access a range of government online services for providers.

1. About these Terms and Conditions
   1. In these Terms and Conditions:
      1. "you" or "your" is a reference to the user who is agreeing to these Terms and Conditions and all parties acting on the user's behalf;
      2. "we", "our" or "us" is a reference to the Commonwealth of Australia represented by Services Australia or its successors; and
      3. "Terms and Conditions" means these terms and conditions set out in clauses 1 to 21 as notified, published and amended from time to time in accordance with clause 2;
   2. These Terms and Conditions govern your enrolment for a PRODA Digital Credential, your use of your PRODA Digital Credential, your access to and use of the System including where access to the System is facilitated by your Digital ID.
   3. We may from time to time make arrangements with another Commonwealth Agency or third party ("Other Agency") to enable you to authenticate into the System and to allow you to conduct transactions electronically with that Other Agency using either your PRODA Digital Credential or Digital ID.
   4. Your access to the System may be facilitated by third party services or software, and we may require, enable or facilitate access to third party services or software. You are responsible for complying with any terms of any such third party service provider, including where the provider is a participant in the Digital ID Act 2024 (Cth). Without limiting clause 15, to the extent permitted by law, we are not liable to you for any damage or loss arising in connection with your access to the Service, either directly or through a third party provider. We will not be responsible for any fees charged by any third party provider (including any participant in the Australian Government Digital ID System) you use to access the Service.
   5. Please read these Terms and Conditions carefully. You agree:
      1. to be bound by these Terms and Conditions when you create your PRODA account;
      2. to conduct transactions electronically with us and Other Agencies using your PRODA Digital Credential or Digital ID;
      3. to be bound by these Terms and Conditions every time you use the System, whether you access the System following a registration process where you accept these Terms and Conditions by clicking the "Register now" button and submitting this document or whether you access the System through other web pages or using your PRODA Digital Credential or Digital ID; and
      4. that the System access is provided to you by us (and our third party suppliers) in consideration of your agreement to these Terms and Conditions and your use of your PRODA Digital Credential or Digital ID to access the System, constitutes acceptance of these Terms and Conditions. If you do not agree with these Terms and Conditions, you must not use your PRODA Digital Credential or Digital ID to access the System.
   6. These Terms and Conditions including the Usage Rules (see clause 8) and the Digital ID Terms of Use constitute the entire agreement between you and us in connection with the System, your PRODA Digital Credential or your Digital ID. However, these Terms and Conditions do not displace or otherwise affect the Digital ID Terms of Use. You must also comply with any applicable third party terms and conditions when using your Digital ID.
   7. We agree to provide you with a PRODA Digital Credential and make the System available to you, following authentication of your PRODA Digital Credential or Digital ID, in accordance with these Terms and Conditions.
   
   
2. Changes to Terms and Conditions
   1. You agree:
      1. that we may change or add to these Terms and Conditions at any time, by giving you notice, which may be provided electronically;
      2. that a message sent to your email address (nominated to us as your preferred email address and held in our records) or by notice published on our website at https://www.servicesaustralia.gov.au/health-professionals/services/medicare/proda is giving notice electronically;
      3. that if you do not agree to the amendments, you (as your sole remedy) must cease to use the System;
      4. that if you access or use the System after you have been notified of a change or addition to these Terms and Conditions, you will be taken to have agreed to that change or addition in respect of all access to and use of the System; and
      5. that these Terms and Conditions may not be changed orally or by conduct by any person.
   
   
3. Compliance
   1. You agree to comply with these Terms and Conditions in relation to:
      1. your access to the System, whether using your PRODA Digital Credential or your Digital ID; and
      2. your use of the System to conduct transactions and use online Government services.
   2. The Digital ID Terms of Use apply to the use of your Digital ID to enrol and access the System and are intended to be applied in conjunction with these Terms and Conditions.
   3. If you use your PRODA Digital Credential or Digital ID to conduct electronic transactions with Other Agencies, you agree that:
      1. those transactions may be also governed by the terms of use that apply to the system on which those transactions are conducted and
      2. any such additional terms of use will not displace these Terms and Conditions or the Usage Rules or the Digital ID Terms of Use.
   4. An Other Agency may also have additional or different privacy policies that apply to you when you conduct transactions electronically with that agency using your PRODA Digital Credential or Digital ID. Those additional or different privacy policies do not affect your obligation to comply with this clause 3.
   5. You must not assign or sub-licence any rights or novate your obligations under these Terms and Conditions.
   6. If any part of these Terms and Conditions are illegal or unenforceable, we may remove that part from these Terms and Conditions and the remaining parts will continue in force.
   
   
4. Accuracy of information, making representations and false or misleading information
   1. You understand that:
      1. giving false or misleading information, including in the context of access or using the System is a serious offence under the Criminal Code Act 1995 (Cth);
      2. we regularly undertake audits of access to, and use of, the System; and
      3. if we become aware of the provision of false or misleading information or any fraudulent activity in connection with your Secure Access Details (defined below) or the System, to the extent permitted by law, the Commonwealth will pursue the relevant person(s).
   2. You agree:
      1. that all information you provide, and representations you make to us, are true, complete and accurate;
      2. that we are not liable for the accuracy of any information provided, or representations made by you, or for any action taken by us in reliance of that information or those representations where you do not provide information that is true and correct in all respects;
      3. that you must not provide false or misleading information and that doing so may result in prosecution and civil or criminal penalties; and
      4. to notify us promptly in the event that you consider any information provided, or representation made, by you:
         1. needs to be updated, including your email address (nominated to us as your preferred email address, or as provided by you and held in our records); or
         2. is or may be incorrect or misleading.
   
   
5. Use of your Personal Information for Enrolment and verification for a PRODA [Digital Credential or other authentication]
   1. You agree that we may collect, use and disclose your personal information as set out in the PRODA - Privacy Notice.
   2. You acknowledge and consent to us using your personal information to manage your access and use of the System and to manage and protect the System, including to detect, manage and investigate fraud.
   3. You agree that we may collect, use and disclose your personal information, including personal information forming part of your Digital ID that is relevant to your authentication to PRODA when using that authentication method. We otherwise will only collect, use and disclose your personal information associated with your Digital ID in accordance with the Digital ID Act 2024 (Cth).
   4. You acknowledge that we are authorised by the Digital ID Act 2024 (Cth) to use your personal information that forms part of, and associated with, your Digital ID.
   5. From time to time, we may:
      1. request that you provide Us with updated Individual Verification Information; and
      2. revise and update our Individual Verification Process.
   
   
6. Registering an organisation
   1. You may register an organisation in the System.
   2. If you choose to 'Register New Organisation' or 'Join an Organisation' using the Australian Business Register (ABR) verification method, you must be the Authorised Responsible Officer for that organisation and authorised to provide the name of the organisation (as it appears on the ABR), the organisation's Registered Email Address and ABN .
   3. If you choose to 'Register New Organisation' or 'Join an Organisation' using the ATO Relationship Application Manager (RAM) method, you must be the Principal Authority for that organisation and connect your Digital ID to the System (if not already connected). You acknowledge that to complete this registration step the organisation will need to provide its Contact Email Address to us and the RAM Terms and Conditions will apply.
   4. By registering an organisation with the System you represent and warrant that you have the authority to do so and you consent to us verifying the organisational details that you have provided to us and that are held by the ABR or RAM (as relevant) ("Organisation Verification Information").
   5. You acknowledge that we will:
      1. retain a copy of the Organisation Verification Information provided by you and verified with the ABR or RAM;
      2. notify you if registration of the organisation with the System is successful; and
      3. if registration is successful, assign a PRODA Registration Authority (RA) Number to the organisation and create an Organisation Record for your organisation.
   6. You acknowledge that, from time to time, we may:
      1. request that you refresh Organisation Verification Information about your or your organisation; and
      2. modify, strengthen or supplement the organisation verification process referred to in these Terms and Conditions.
   
   
7. Organisation Delegations
   1. If you are the Authorised Responsible Officer for an organisation on the ABR, or the Principal Authority for an organisation for RAM and the organisation has been registered with the System ("Registered Organisation"), you may nominate Delegates for the Registered Organisation.
   2. Delegates will form part of the Organisation Record in the System.
   3. A Delegate must be:
      1. an individual employee or representative of the Registered Organisation; or
      2. an individual employee or representative of an Administering Organisation.
   4. If you are an Authorised Responsible Officer or Principal Authority for an organisation, or a Delegate, you may nominate Personnel of the Registered Organisation or the Administering Organisation in the System to be Delegates.
   5. If you are a Delegate or Personnel, you agree to provide your PRODA RA Number, full name, date of birth and gender to the Authorised Responsible Officer/Principal Authority or Delegate of the organisation (as appropriate) for the purposes of creating Delegations in the System.
   6. If you are a Delegate or Personnel that is employed by or represents an Administering Organisation, you represent and warrant that you or your Administering Organisation is legally authorised to act on behalf of the Registered Organisation.
   7. If you are the Authorised Responsible Officer or Principal Authority for your Registered Organisation, you agree that you are responsible for the following functions, even if performed by a Delegate:
      1. managing Delegations including updating Delegations to reflect changes in your Registered Organisation's structure or the appointment of an Administering Organisation;
      2. changing the details of Delegates in the System and/or removing Delegations for individuals who no longer require access to the Organisation Record for your organisation;
      3. notifying us of any changes to the Organisation Verification Information or information in relation to Delegations;
      4. any changes made to your Organisation Record by you or your organisation's Delegates; and
      5. obtaining consent from the individual to nominate that individual as a Delegate or Personnel for your organisation prior to nominating them as a Delegate or Personnel for your organisation.
   8. If you are the Authorised Responsible Officer or Principal Authority for your Registered Organisation, you agree on behalf of your Registered Organisation that you are legally responsible for any Delegate or Personnel, irrespective of whether they are an employee or representative of the Registered Organisation or an Administering Organisation, and that you, each Delegate, Personnel and any Administering Organisation remain jointly and severally liable for any breach of these Terms.
   
   
8. Terms of use of the System
   1. You agree:
      1. subject to any law to the contrary, the System is provided on an "as is" and "as available" basis;
      2. we do not give any warranty of any kind, express or implied or make any representation in relation to all or any part of the System, as to its or their availability, performance, security or fitness for a particular purpose and in respect of the availability, accuracy, completeness or correctness of any information, and to the full extent permitted by law all statutory warranties are excluded;
      3. that any use of the System using your PRODA Digital Credential or Digital ID is taken to be a use of the System by you;
      4. that we may monitor your access to the System;
      5. that you are responsible for your use of the System, including any information you provide to us, and will use the System in compliance with all applicable laws;
      6. that we will use reasonable efforts to protect information submitted by you in connection with the System (but this does not extend to any information submitted by you to an Other Agency using your Secure Access Details), but you agree that your submission of such information is at your sole risk, and we disclaim any and all liability to you for any loss or liability relating to such information in any way; and
      7. that your PRODA RA Number, full name, date of birth, gender and Registered Email Address, and/or your organisation's name, ABN and PRODA RA Number, may be provided to an Other Agency for the purpose of accessing the systems of that Other Agency.
   
   
9. Intellectual Property
   1. The System and the information contained within it is subject to intellectual property rights including copyright. You must not use, reproduce, amend or alter intellectual property rights in the System.
   2. Unless stated otherwise, the content (including text, graphics, logos, icons, images, video and audio clips and any other form of information or content and design elements) is owned by the Commonwealth or used by the Commonwealth under licence from a third party. Your use of the System is by way of a non-exclusive licence as set out in these Terms and Conditions and in no way transfers or assigns ownership in any intellectual property rights (including copyright) to you. All title, rights and interest in and to our intellectual property, including any modifications, corrections or enhancements thereto, will remain vested in us.
   3. You are liable for breaches of intellectual property caused by your use of the Service other than in accordance with these Terms and Conditions.
   
   
10. Security
    1. You agree:
       1. to keep:
          1. your PRODA Digital Credential;
          2. your Digital ID;
          3. your PRODA RA Number or your organisation's PRODA RA Number;
          4. your System secret questions and answers;
          5. your user identification and passwords and secret questions and answers;
          6. any other security details for your access to the System, (together, your "Secure Access Details") confidential and secure at all times, except where you are required to provide your Secure Access Details to an Other Agency:
             1. for the purpose of accessing the systems of that Other Agency or
             2. in accordance with these Terms and Conditions;
       2. to take all necessary precautions to prevent loss, disclosure, modification, or unauthorised use of your Secure Access Details;
       3. where required, to change your System password(s) regularly and when prompted by the System and/or us;
       4. to not permit any other person to use your Secure Access Details except in accordance with these Terms and Conditions; and
       5. that you must ensure that you have appropriate business and security controls in place to ensure all claims, forms and other documentation submitted to us, whether using the System or otherwise, are appropriately authorised; and
       6. to comply with security requirements or instructions we provide to you.
    2. You will be responsible for all access to, and use of, the System undertaken on your Device with your user identification and password.
    
    
11. Notification to us
    1. You agree to immediately notify us in writing in the event:
       1. of the possible loss or theft of any of your Secure Access Details;
       2. of the possible loss or theft of your Device;
       3. that you consider or suspect that any of your Secure Access Details are compromised in any way;
       4. that you become aware of or suspect that an unauthorised person:
          1. has accessed the System; or
          2. has submitted claims, forms or other documentation to us or to an Other Agency using your Secure Access Details; or
       5. that you become aware of or suspect any identity theft, impersonation or any other fraudulent activity in connection with your Secure Access Details, the System, or any system of an Other Agency that you access using your Secure Access Details.
    
    
12. Security Compromise and Eligible Data Breach
    1. In the event of a Security Compromise or Eligible Data Breach, you agree to taking immediate and appropriate action to find the cause of the Security Compromise or Eligible Data Breach, mitigate the impact, protect the security and privacy of users and to provide us with all the details pertaining to the Security Compromise or Eligible Data Breach as soon as practicable.
    2. You further acknowledge your obligations include:
       1. Notification
          1. You will, as soon as practicable and no later than 72 hours after becoming aware of a Security Compromise, notify us by email to DATABREACHSUPPORT@servicesaustralia.gov.au providing clear and concise information about the nature of the Security Compromise, the data that may have been accessed, and the steps you have taken to safeguard systems and accounts.
          2. You will update us regularly on the progress of your investigation of the Security Compromise and the steps taken to address the Security Compromise.
          3. You will notify us by email to DATABREACHSUPPORT@servicesaustralia.gov.au as soon as practicable and no later than 72 hours after becoming aware of any actual or suspected Eligible Data Breach.
          4. You will update us on any assessment of a suspected Eligible Data Breach, and take all reasonable measures to work with us to determine whether an Eligible Data Breach has occurred, and provide all relevant information and support in relation to any notification required under the Privacy Act 1988 (Cth).
       2. Investigation and Remediation
          1. You will conduct a thorough investigation to identify the cause and scope of the Security Compromise or Eligible Data Breach.
          2. You will take immediate action to address vulnerabilities and apply necessary patches, safeguards and improvements to prevent similar Security Compromises or Eligible Data Breaches occurring in future.
       3. Requests for Details
          1. You will cooperate fully with all requests for information and provide us with full details regarding the Security Compromise or Eligible Data Breach and the actions you undertook to investigate, contain, eradicate and recover from the Security Compromise or Eligible Data Breach to prevent it from occurring in the future.
       4. Denial of Access
          1. In the event of a Security Compromise or Eligible Data Breach, you acknowledge that you will not be granted access to our digital connections and/or systems until you investigate, contain, eradicate and recover from the Security Compromise or Eligible Data Breach and provide a notice/report from your cyber security team or cyber security provider that your systems are secured.
    
    
13. Accessibility
    1. You agree:
       1. that we may from time to time change our technical requirements in relation to the use of the System, which may require you to:
          1. change your Secure Access Details; or
          2. upgrade your software/browser; and
       2. that your access to the System depends on services provided by telecommunications and internet service providers, and other external factors, and that we cannot guarantee the availability of the System.
    
    
14. Changes to the System
    1. You agree:
       1. that we may make changes to the System at any time, with or without notice to you;
       2. that we may notify you of changes to the System through information and notices available to you when you access the System;
       3. that you are responsible for regularly accessing notices and information provided by us through the System; and
       4. that in the future, we may make changes to the System to link you (being an individual) to;
          1. one or more health provider organisations (if applicable); or
          2. Other Agencies (if applicable)
          with corresponding changes to these Terms and Conditions in accordance with clause 2.
    
    
15. Liability
    1. You agree:
       1. that you are responsible for any damage to your computer, systems, software or Device caused by any Harmful Code, corruption, attack, interference or other security intrusion; and
       2. that to the maximum extent permitted by law:
          1. we make no warranty, express or implied, that the information included in or accessed through the System is correct or current;
          2. we (and our employees and agents) and any relevant Other Agency exclude any and all liability we (or they) may have at law, including in contract, tort (including negligence), under statute or otherwise, to you or anyone acting on your behalf for any claims, costs, losses, liabilities, expenses or damage ("Losses"), whether direct, indirect or consequential, incidental, punitive, special or otherwise (including, without limitation, costs concerning loss of data, communication costs, support costs, software acquisition or other procurement of substitute goods or services costs, loss of goodwill, work stoppage, computer failure or malfunction, or any other commercial Losses including Losses associated with the System being from time to time inoperative or inaccessible), arising from or in connection with:
             1. your access to or use of or other dealings in, or anyone on your behalf's access to or use of or other dealings in, the System;
             2. your use of, or anyone on your behalf's use of, your Secure Access Details in relation to the System, or the systems of Other Agencies;
             3. your creation or use of, or anyone on your behalf's use or creation of, an Organisation Record or PRODA RA Number for an organisation;
             4. your creation or management of, or anyone on your behalf's creation or management of, Delegations in relation to an Organisation Record, including your failure to remove Delegations for individuals who should no longer have access to the Organisation Record;
             5. any failure to access the systems of Other Agencies using your Secure Access Details;
             6. errors or omissions in content;
             7. incorrect information provided to you;
             8. your failure to comply with these Terms and Conditions;
             9. our termination or suspension of your access to the System
             10. termination or suspension of your access to a system of an Other Agency using your Secure Access Details;
             11. your loss or disclosure of your Secure Access Details;
             12. the performance of the system or any part of the System; and
             13. the System being altered or modified or not being available.
    2. We will hold the benefits of the exclusion of liability under clause 15.1 that accrue to any Other Agency, on trust for that Other Agency.
    3. You agree to indemnify, defend, and hold us harmless for any liability incurred by, or claims asserted against, us.
    4. You agree that by approving a particular version of a software product, we are not representing that the product is suitable for any purpose or that the product meets any quality standards.
    
    
16. Restriction, suspension and termination
    1. You agree:
       1. that we may at any time, at our absolute discretion, restrict, suspend or terminate these Terms and Conditions, your access to the System, your use of your Secure Access Details or your Organisation Record, or your right to access, including:
          1. because we reasonably believe that you have breached these Terms and Conditions;
          2. because we reasonably believe that your Secure Access Details have been used to perform an unauthorised transaction (including an unauthorised transaction with an Other Agency);
          3. because you are no longer eligible to access the System;
          4. because an Other Agency has requested us to do so; or
          5. for any other reason;
       2. that either party may terminate these Terms and Conditions at any time by giving written notice to the other party ("Date of Termination"). You understand that you will not be able to use the System (or any system of an Other Agency that was accessed by you using your Secure Access Details) after termination. If we notify you that we have terminated these Terms and Conditions; and
       3. that if these Terms and Conditions are terminated, your obligations under these Terms and Conditions will continue in respect of any use of the System before the Date of Termination, and our rights to recover any debt owing will also continue.
    
    
17. Jurisdiction
    1. These Terms and Conditions are issued under and are to be construed in accordance with the laws in force from time to time in the Australian Capital Territory. All parties submit to the non-exclusive jurisdiction of the courts of the Australian Capital Territory and courts of appeal from them. Neither party will object to the exercise of jurisdiction by those courts on any basis.
    
    
18. Rule of Construction
    1. No rule of construction will apply in the interpretation of these Terms and Conditions to the disadvantage of us on the basis that that party put forward or drafted these Terms and Conditions or any part of these Terms and Conditions.
    
    
19. Contact Information
    1. If you have any questions about these Terms and Conditions or need further information, please refer to the Contact Us screen or access https://www.servicesaustralia.gov.au/customer/contact-us/.
    
    
20. Definitions and interpretation
    1. In these Terms and Conditions, a reference to:
       1. "ABR" means Australian Business Register;
       2. "Administering Organisation" means an organisation that is legally authorised by a Registered Organisation to administer their Organisation Record;
       3. "ATO RAM" means the Australian Government's attribute service provider. The ATO delivers and administers RAM as part of the Australian Government's Digital ID System. RAM is an authorisation service that allows you to access government online services on behalf of a business.
       4. "Australian Government Digital ID System" means the digital ID system overseen and maintained by the Digital ID Regulator under subsection 58(1) of the Digital ID Act 2024 (Cth).
       5. "Authorised Responsible Officer" means the individual listed as the Director or other responsible officer of an organisation on the Australian Business Register or the ASIC Company Register;
       6. "Commonwealth Agency" means any corporate or non-corporate Commonwealth entity as defined under the Public Governance, Performance and Accountability Act 2013 (Cth);
       7. "Digital ID Act 2024" means the legislation in effect from 1 December 2024 that strengthens a voluntary accreditation scheme for providers of Digital ID services, building on the existing Trusted Digital Identity Framework (TDIF); (source: Digital ID Act 2024 | Digital ID System)
       8. "Delegate" means a person nominated by the Authorised Responsible Officer or Principal Authority for an organisation for the purposes of clause 7;
       9. "Delegation" means the process by which the Authorised Responsible Officer or Principal Authority for an organisation nominates Delegates in accordance with clause 7;
       10. "Digital ID" means a distinct electronic representation of the individual that enables the individual to be sufficiently distinguished when interacting online with services;
       11. "Digital ID Terms of Use" means the terms of use, as they exist from time to time, of the identity service provider, as defined in the Digital ID Act 2024 (Cth), whose services you used to access or use the System (the myID terms of use are available at https://www.myid.gov.au/myid-terms-use-user);
       12. "Derivative Works" means any work, whether in Source or Object form, that is based on (or derived from) the Work and for which the editorial revisions, annotations, elaborations, or other modifications represent, as a whole, an original work of authorship. For the purposes of this License, Derivative Works shall not include works that remain separable from, or merely link (or bind by name) to the interfaces of, the Work and Derivative Works thereof;
       13. "Eligible Data Breach" has the meaning given by Division 2 of Part IIIC of the Privacy Act 1988 (Cth);
       14. "Harmful Code" means any software or code that is designed to infiltrate a device, computer or system without a user's informed consent, such as malware, virus, hacking tools and Trojans, irrespective of the origin;
       15. "Individual Verification Information" means any of the information (which may include your Personal Information) that you provide in order to apply for access to the System;
       16. "Individual Verification Process" means the verification process undertaken by us when you apply to access the System;
       17. "Issuer" means the agency that issues the Verification Documents and may receive requests to verify those documents;
       18. "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types;
       19. "Official Record Holder" means the agency that holds the Verification Information, and may or may not be the Issuer;
       20. "Organisation Record" means the account created when an Authorised Responsible Officer or a Principal Authority for an organisation registers their organisation in the System in accordance with clause 6;
       21. "Organisation Verification Information" means any of the information that you provide in accordance with clause 6 that we verify with the ABR or RAM;
       22. "Organisation Verification Process" means the verification processes undertaken by us when you apply to create an Organisation Record in the System;
       23. "Other Agency" has the meaning given in clause 1.3;
       24. "Personal Information" has the same meaning as under section 6(1) of the Privacy Act 1988 (Cth) which is, information or an opinion about an identified individual, or an individual who is reasonably identifiable:
           1. whether the information or opinion is true or not; and
           2. whether the information or opinion is recorded in a material form or not;
       25. "Personnel" means a person who has been nominated by an Authorised Responsible or Principal Authority Officer or Delegate for the purposes of clause 7;
       26. "Principal Authority" means a person that create authorisations for employees and individuals to work on behalf of the organisation.
       27. "PRODA" means the Provider Digital Access;
       28. "PRODA Digital Credential" means a unique PRODA digital credential assigned to an individual, for access to certain systems of ours and Other Agencies (where applicable), comprised of a username and password(s);
       29. "PRODA - Privacy Notice" means the notice that appears on the registration page of the System which outlines how we will use your Personal Information (PRODA - Privacy Notice);
       30. "PRODA Registration Authority (RA) Number" means the unique identification number assigned to each individual or organisation upon successful completion of the Individual Verification Process or Organisation Verification Process;
       31. "Registered Email Address" means the email address provided by you when you request access to the System or create an Organisation Record;
       32. "Secure Access Details" has the meaning given in clause 10.1(a);
       33. "Security Compromise" means an incident, act, event or circumstance that involved either:
           1. unauthorised access, modification, or interference with the System (whether attempted or successful), or
           2. unauthorised impairment to availability, reliability, security or operation of the System (whether attempted or successful);
       34. "Source" form shall mean the preferred form for making modifications, including but not limited to software source code, documentation source, and configuration files;
       35. "System" means PRODA;
       36. "Terms and Conditions" means these terms and conditions set out in clauses 1 to 21, as amended from time to time in accordance with clause 2;
       37. "Work" means the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work.
    2. In these Terms and Conditions:
       1. headings are for convenience only, and do not affect interpretation;
       2. a singular word includes the plural, and vice versa;
       3. a reference to a clause is to a clause in these Terms and Conditions; and
       4. the meaning of general words is not limited by specific examples introduced by "including", "for example" or similar expressions.
    
    
21. Declaration
    1. By beginning the registration process you acknowledge that you accept these Terms and Conditions, and you declare that:
       1. you have the authority to agree and submit to these Terms and Conditions and to commence the registration process;
       2. the information provided by you is true, complete and correct;
       3. you have read and understood the Terms and Conditions as outlined in clauses 1 to 21; and
       4. you are the individual that you assert to be.